Thanks to HICAPS, HCI members have access to a simple and convenient way to claim benefits. HICAPS lets you claim your extras benefit right there, on the spot, after the consultation with your health service provider (dentists, optometrists, chiropractors, physiotherapists, osteopaths, occupational therapists, psychologists and podiatrists).

With one swipe of your HCI member card through an EFTPOS style HICAPS terminal your health service provider can have your consultation assessed electronically. Based on your level of extras cover, your benefit entitlements will be authorised on the spot. You then simply need to pay the difference (if any) between your extras benefit, which HCI pays directly to the practitioner, and the fee charged.

To find a participating practitioner, search using the HICAPS link below.

Please contact one of our friendly staff if you would like to find out if a Provider is registered with HCI and is not found on the HICAPS search.