A cooling off period of 30 days applies to all new applicants for HCI membership.

So you’ve decided health insurance isn’t for you at this time.

Don’t worry we give all our new members a cooling-off period of 30 days.

Any member who has not made a claim within 30 days from the commencement date of their health cover is entitled to cancel their policy and will receive a full refund of any contributions paid.

We know it’s a hard decision and understand how it feels. We want to help you with your membership cancellation and a ensure any contributions are returned to you without delay or frustration, so you can get on living life.

Give us a call on 1800 804 950 or email enquires@hciltd.com.au and ask us about the 30 days cooling-off period.

Our team will sort everything and make it simple.

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up to

100%hospital accommodation costs


The new HCI phone app allows you to easily claim through the use of your smart phone.

Get it on Google Play Available on the App Store