HCi is committed to providing our members with private hospital options which represent the highest quality and best value for money. To meet this commitment to you, we have contract agreements with over 500 hospitals across Australia. One of these agreements is with the Genea group of hospitals, which provides a range of services at the following hospitals:
- Genea Canberra, 2 King Street DEAKIN ACT 2600
- Genea Day Surgery, Level 4, 321 Kent Street SYDNEY NSW 2000
- Genea Liverpool, 173-175 Bigge Street LIVERPOOL NSW 2170
- Genea Northwest, Level 1, Suite 101, 10 Norbrik Drive BELLA VISTA NSW 2153
Unfortunately, the Genea group has taken the decision to terminate the current agreement effective from midnight on 13 December 2024.
What you need to know
Genea’s termination of this agreement means you will likely experience out-of-pocket expenses for any treatment you receive at their hospitals. However, some transitional arrangements will apply to HCi members with any pre-booked procedures.
If you expect to require treatment at either of the above hospitals, especially after 13 December 2024, you should discuss the matter with your surgeon/specialist, so that you can understand the additional costs of using this hospital, relative to alternative hospitals in your area.
As always, if you have any questions about this change or your HCi membership in general, please contact our friendly team on 1800 804 905 or via HCi Chat.
Michelle Wade
Chief Executive Officer