If you are a private patient in a public or private hospital, HCI pays benefits for treatment provided to you by a doctor whilst you are in hospital.  However, the Federal Government’s Commonwealth Medical Benefits Schedule (CMBS) specifies how much both Medicare and HCI pay for that treatment. Indicatively Medicare pays 75% of the amount specified in the schedule and HCI pays 25%.

If your doctor chooses to charge above the CMBS fee you may have to pay the medical gap or which is the difference between the total fee charged by the doctor and the CMBS fee. HCI does not pay a benefit on out of pockets.

It is in your interest to discuss the issue of fees with your doctor to determine whether they will use HCI’s Access Gap Cover which will minimise or eliminate your medical out-of-pocket costs.

Should you ever need specialist care in hospital, your doctor can now provide a much simpler billing system by choosing to use HCI’s Access Gap Cover.

we are _
access to
more than

500Private Hospitals


The new HCI phone app allows you to easily claim through the use of your smart phone.

Get it on Google Play Available on the App Store