HCi is pleased to announce some OMS upgrades, including enhanced security, introducing a personal login for dependants, rebate management and cover information
OMS upgrades for members!
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HCi news
HCi extras cover changes from April 2026
Extras cover changes from April 2026 – HCi is increasing claim benefits for some services, including dental and physio, across the extras cover products range
Macquarie Hospital Services (MHS) and IPHOA agreement update
The HCi agreement with Macquarie hospital services (MHS) and IPHOA is terminating in 2026, affecting 11 hospitals in NSW and VIC.
PBS co-payment for pharmacy items reduced
The Government co-payment for pharmacy items is changing on 1 January 2026 and will impact HCi pharmacy claims. Find out more…
HCi availability over the 2025 Christmas period
HCi wishes members a Merry Christmas, announces office closures for the December 2025 holidays, and reminds members to claim via OMS or leave a message.
HCi Board Directors election results
HCi announces the 2025 re-election of two Board Directors, Sara Harrup and Paul Gladman, as member representative directors
HCi updates hospital agreement in Toowoomba
HCi is updating the hospital agreement with Toowoomba Private Day Hospital in early 2026 which may impact on out-of-pocket expenses
HCi Year in Review 2024-25
HCi is pleased to present the 2024-25 Year in Review for members, noting the updated OMS, increased use of HCi Chat and introduction on secure claims in OMS.
Annual private health insurance tax statements
HCi provides information to the ATO so members don’t need to worry about a private health insurance statement for their tax return in 2025
HCi Claiming App to Be Retired in Early 2026
To maintain high security for our members, HCi will retire the HCi claiming app in February 2026 – secure claims online in OMS are easy!